Shipping policy

N A T I O N A L S H I P I N G

CRUSSET offers standard shipping to all addresses within mainland Spain, with an estimated delivery time of 48–72 hours. Standard shipping is complimentary on orders over €200. Express shipping (24–48 hours) is also available at an additional cost, calculated at checkout.

I N T E R N A T I O N A L S H I P P I N G

Orders shipped to the United States and Europe may be subject to customs duties, import taxes and customs clearance fees upon arrival. These charges are not included in the product price or shipping fee and are the responsibility of the recipient. Any applicable charges will be collected directly by the carrier or customs authorities.

.P R E O R D E R

The articles available in pre order appear with the “PRE ORDER” option as a label; You will find the estimated delivery time for each item below the description.When you buy an item available in preorder, you will be charged immediately . Once your preorder item is shipped, you will receive a shipping confirmation email.

R E T U R N S

Items purchased at www.crussetstudio.com may be returned within 14 days from the date of receipt of the product, with all original labels and packaging.

To arrange a return, please contact us at info@crussetstudio.com and we will provide you with the return instructions.

Return shipping costs will be covered by the customer.

After inspecting and accepting your return, you will receive an email confirming the issuance of your refund.

Items that are deemed not to meet the return criteria (wear, stains, soiling and imperfections) will not be refunded. In the event of incomplete or damaged packaging being received, a deduction will be made from the refund fee to cover the cost of repairing/replacing the packaging.

Purchases of sale items / gift packs must be returned with all parts received and in their original packaging.

Worldwide delivery

We offer international shipping worldwide (3 – 7 business days).

Satisfied or refunded

Items purchased at www.crussetstudio.com may be returned within 14 days from the date of receipt of the product, with all original labels and packaging.

Top-notch support

For customer service and general questions: info@crussetstudio.com