N A T I O N A L S H I P I N G
CRUSSET offers free standard shipping to addresses within the peninsula (24 – 48h). Express shipping orders (2pm) will be available at an additional charge. Orders to towns with kms will be delivered the next business day. Please, keep in mind that once your order has been placed, it cannot be modified.
I N T E R N A T I O N A L S H I P P I N G
CRUSSET offers international shipping worldwide (3 – 7 business days). Please note that recipients are responsible for taxes and duties, which may be prepaid at checkout.
P R E O R D E R
The articles available in pre order appear with the “PRE ORDER” option as a label; You will find the estimated delivery time for each item below the description.
When you buy an item available in preorder, you will be charged immediately . Once your preorder item is shipped, you will receive a shipping confirmation email.
R E T U R N S
Items purchased at www.crussetstudio.com may be returned exclusively in the event that your product arrives damaged, within 2 days from the date of receipt of the product, without having been used or altered, and with all its original labels and packaging.
You can contact us through firstname.lastname@example.org where we will provide you with the return label.
Return costs will be covered by the customer.
After inspecting and accepting your return, you will receive an email confirming that your refund has been issued. Please allow up to 21 business days to process your return.
Items that are deemed not to meet the return criteria (worn, stains, soiling and imperfections) will not be refunded.If the packaging is not received complete or is damaged, a deduction will be made from the refund fee to cover the repairing/replacing costs.
Purchases of sale items / packs with gift items must be returned with all pieces received and in their original packaging.